Novel Coronavirus

The Ministry of Health provides updated information on its website daily, and is available in other languages. The website can be found here.

Queenstown Medical Centre’s priority is to keep our patients and staff safe. In a bid to minimise contact and practice distancing where possible, we would like to encourage our patients to opt for a phone consultation or secure messaging with a GP instead of a face-to-face appointment.

The Manage My Health easy booking service will be suspended during this time. If you need to book a consultation, or if you would like to change an existing  appointment to a phone consultation, please phone us on 03 441 0500. You can also opt for secure messaging to your GP using your MMH account. 

Remember that repeat prescriptions can be requested using Manage My Health .

We appreciate that in some cases it may be necessary to present in person, if that is the case, please take note:

•  We cannot see patients with respiratory symptoms (cough, sore throat, shortness of breath) or fever at either our Remarkables Park or Arrowtown surgeries.
• We can see patients with these symptoms at Isle St. However, our current triaging system is via your car, so please park up in one of the designated bays out the front and follow instructions.

Thank you for helping QMC keep our community safe by considering if your face to face appointment is necessary and then taking appropriate action as outlined above.

Instructions for self isolation are available here.