Tue, 10th Sep 2019

Telephone changes

Tue, 30th Apr 201908:43:48

With the introduction of our clinical Teams at QMC from the 1st May we are making changes to the telephone options when you call. 

 

Our aim is to get you through to the right person as quickly and easily  possible.  If you are a regular patient at any of our 3 surgeries you can still make appointments and request repeat prescriptions either on line or by telephone.  

The  new phone option enables you to make contact with the team you identify with directly and your Health Care Assistant will make sure the request is responded to in an acceptable timeframe. 

Once you have followed the prompts and you know your doctor, the options are:

 

1 For Team Tahuna – Drs Slater, Smith, Simpson, Hart or Rigg

2 For Team Pounamu – Drs Gordon, Cannon, Sparrow, Richard Macharg or Nurse Practitioner Hastie

3 For Team Remarkables  - Drs Cooper, Caramello, Hutchison, Phoon, or Lindsay Macharg

4 for Team Arrowtown – Drs Cruikshank, Curran, Davies or McPherson

 

As with any change at QMC, your feedback is important to us, so let us know what you think about this system, our Health Care Home progress and what we can do to look after you better.  

Posted by: tracey @ 08:43:48   |   Share on Facebook   |   Tweet this

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