Repeat Prescriptions

As of 31 March 2021, the two options for patients to order repeat prescriptions will be:

  1. Via Manage My Health 
  2. Via Phone (03 441 0500)

We will remove the website option in order to make our processes more efficient. 

Manage My Health will be the cheapest way to order your repeat prescription. If you would like our First Impressions Team to text you an activation code for MMH, please email or click here.

Repeat prescriptions can be requested Monday to Friday (excluding public holidays) and may take 2 to 3 working days to process. Requests are assessed in accordance with our Repeat Prescription Policy.* You must use the names  written on your current medication(s) to avoid any confusion about what you need. We will contact you when your prescription is ready for collection.

*Our Repeat Prescription Policy is based on best and safe practice and this requires a patient to see their doctor every six months for long term medications. This is for the benefit of the patient to ensure they receive the most appropriate treatment with the best outcome.

The Health & Disability Commissioner has determined that legally prescription medication can only be provided on consultation with a prescribing clinician. We are required to ensure that repeat prescriptions are only issued to patients where reasonable steps have been taken to review medication, obtain an updated history and perform a physical examination including specific tests to identify any new risk factors or contradictions. A consultation provides the opportunity to do this and inform the patient of any relevant information. A decision not to have a consultation is at the sole discretion of QMC and the doctor concerned.