Immigration Clinic

Making  your  appointment: 

If you are already a patient of QMC, you can arrange your medical here. 

If you are not a patient of QMC, please first complete one of our casual patient forms here

You will be required to:
  • provide a photo of your current original passport 
  • complete a short questionnaire regarding the visa you are applying for 
  • call us once form is complete to pre-pay for the medical  
  • have a blood test at least 4 working days prior to your appointment  

 

Payment: 

Must be made as soon as booking form is completed – your appointment is not confirmed until we have received payment.

  • If you need an X-Ray – additional costs payable to Radiology 
  • If you need a blood Test – additional costs payable to the Southern Community Labs  

 

Please note - X-ray and Lab fees are not included in the Queenstown Medical Centre cost. Enquire at the Laboratory and Radiology regarding their fees.    

          

Before your appointment: 


Upon booking your appointment, you must call us on 03 441 0500 to make pre-payment. Your appointment is not confirmed until we have received payment and will be cancelled if not received within 1 working day. Once confirmed, our receptionist will send a referral for your blood tests to Southern Community Labs. It is recommended you have this done immediately. It takes at least 4 working days for the results to be returned to the doctor and these are required for your appointment. 
We wait for the results of your blood tests to be returned, then our team will enter your details onto the NZ 
Immigration website from the information you provide on the questionnaire. This will keep your appointment time 
to a minimum. 

 
What to bring to your appointment: 


Your current original passport to verify your identity. 
Glasses or contact lenses (if you wear them). 
• A list of medications you take (including dosage) 
• Any relevant medical reports/documents. 
• An interpreter (translator) to help if you find it hard to have conversations in English. If we find the consultation too difficult because of a language barrier you may be asked to re-book your appointment so you can bring an interpreter with you. This would be at your expense. 

 
At the appointment: 


Check in on arrival. 
• You will spend 30 minutes with a Nurse, followed by 15 minutes with a Doctor. 
• You will be provided with an e-Medical reference number to include with your visa application. 
• If required, you will be given a request form to have an X-Ray which should be taken to Radiology immediately after your consultation with the doctor. 
• You will need to provide a urine sample, so drink plenty of water beforehand. (females – if you are menstruating (having your period) the blood can affect your results – it may be best planning your urine sample for when you are not menstruating.) 

 
After the appointment:


We will submit your e-Medical to NZ Immigration when all your results have been received. 
• You can choose to receive an email confirmation to advise this has been completed. 
• If any abnormal results are identified at the consultation, or if NZ Immigration request, you may be required to have further investigations. These might include but not limited to, further blood or urine tests, ultrasound scans or further doctor or specialist consultations. Your doctor or nurse will be able to advise you if this is necessary. Please note this will incur further costs and consultation fees. 

 

General Info:

 
Females – If you have your period of the day of appointment, you will be required to provide a urine sample at a later date. 
• Allow enough time for your results to be processed and submitted to NZ Immigration. The process normally takes between 1 to 2 weeks. 
• If your e-Medical cannot be completed during the appointment because you have not had your blood tests or brought everything you require, additional charges are likely to be incurred. 
• All dependants are to be accompanied by their legal parent or guardian. 
• Blood tests are not required for a person 14 years and under and an x-ray for those 10 years and under unless the physician feels it necessary. 
• Ensure you have booked the right medical. The responsibility of the appropriateness of the immigration medical booking for the patient’s needs lies entirely with the patient. QMC cannot advise as to the specifics of whether they need this medical or not. Each patient may have individual needs that differ from the next – Check with Immigration. 
 

Cancellation Policy: 

 
If you are unable to make your appointment, a cancellation fee will be applied to cover the costs associated. Failure 
to do this could mean additional charges as follows: 

Change / Cancellation of appointment

% of fee

Change of time at least 3 days prior No penalty 
Change or cancellation up to 48 hours (2 working days) 
prior 
30% 
Change or cancellation up to 24 hours (1 working day) 
prior 
50% 
Attending the appointment without all the 
requirements as listed in “what to bring to your 
appointment” 
70% 
Same day or non-attendance on the day of your 
appointment 
100%