Wellbeing & Lifestyle Support
In-practice support that’s easy to access
Enrolled QMC patients can access free Wellbeing & Lifestyle Support through Tōku Oranga (Southern Access and Choice), offering friendly, practical help from our Health Improvement Practitioners and Health Coach for anyone managing stress, low mood, or long-term health conditions—no referral needed, just support focused on what matters most to you.
- Patient safety
- 20+ years of medical excellence
- Subsidised services
SERVICES
In-practice support that’s easy to access
Free, in-practice wellbeing and lifestyle support for enrolled QMC patients — no referral required.
Whether you’re dealing with stress, low mood, sleep issues, or lifestyle changes, the team is here to listen and guide you toward practical, meaningful steps forward. You don’t need a referral, and most patients can be seen within a few days.
Services available include:
Health Improvement Practitioners (HIPs):
Registered health professionals who provide practical, short sessions to help you learn tools and skills for managing stress, anxiety, sleep, mood, grief, and everyday challenges. It’s about finding small, realistic steps that work for you.
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Health Coaches:
Work alongside you to build small, sustainable changes around exercise, nutrition, sleep, and managing long-term health conditions, like diabetes, heart disease, or chronic pain. They work alongside HIPs to offer a safe, supportive space and take small, meaningful steps toward feeling better.
Community Support Worker:
At QMC, we’re proud to offer access to a Community Support Worker—someone who can help with the practical things that make a big difference to your wellbeing.
They’re here to walk alongside you, offering support with non-clinical challenges like housing, employment, Work and Income, and connecting with local services. Whether you’re feeling stuck or just need a hand navigating what’s out there, they’re here to help.
How it works:
Referrals come through your GP or nurse, and appointments can take place at the medical centre, in your home, or out in the community—whatever works best for you.
Health Improvement Practitioners (HIPs):
Registered health professionals who provide practical, short sessions to help you learn tools and skills for managing stress, anxiety, sleep, mood, grief, and everyday challenges. It’s about finding small, realistic steps that work for you.
Health Coaches:
Work alongside you to build small, sustainable changes around exercise, nutrition, sleep, and managing long-term health conditions, like diabetes, heart disease, or chronic pain. They work alongside HIPs to offer a safe, supportive space and take small, meaningful steps toward feeling better.
Community Support Worker:
At QMC, we’re proud to offer access to a Community Support Worker—someone who can help with the practical things that make a big difference to your wellbeing.
They’re here to walk alongside you, offering support with non-clinical challenges like housing, employment, Work and Income, and connecting with local services. Whether you’re feeling stuck or just need a hand navigating what’s out there, they’re here to help.
How it works:
Referrals come through your GP or nurse, and appointments can take place at the medical centre, in your home, or out in the community—whatever works best for you.
When to Reach Out
You don’t need to wait for a crisis. Reach out if you’re experiencing:
- Stress, anxiety, or low mood
- Sleep problems
- Lifestyle challenges (e.g. quitting smoking, managing weight)
- Parenting or relationship difficulties
- Support needs related to long-term conditions (e.g. diabetes, heart disease, chronic pain)
The Health Improvement team are here to help you take the first step toward feeling better.
No referral needed
Just ask your GP, nurse, or reception team.
Book a session
Call us on 03 441 0500. Our HIPs and Health Coaches do move around between our practices, so please specify where you would like to see the practitioner and we will do our best to accommodate you.
What to expect
Sessions are free for enrolled patients, typically 30 minutes long, and focused on practical strategies and short-term support.
Ask us about
Looking for Urgent Care? Or from out of town?
Urgent Care is available to assist patients with an illness or injury that does not appear to be life-threatening. No appointment needed to see a clinician at our Urgent Care Clinic Open 365 days a year for accident & acute medical services.
- Opening hours: Monday-Friday: 9:00am to 8:00pm & Weekends & Public Holidays: 10:00am-5:00pm
- Central location: 9 Isle Street
How to access mental health support at QMC
Mental health is just as important as physical health. Whether you're feeling overwhelmed, anxious, low in mood, or simply not yourself, support is available—and it starts with a conversation. The blog linked below is your guide to all the different types of mental health support available at QMC and how to access them.
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Frequently asked questions
Wellbeing & Lifestyle Support
Blogs
Locations Offering
Wellbeing & Lifestyle Support
Services
At QMC we offer personalised care to our enrolled, casual patients or visitors travelling through Queenstown. You don’t have to be enrolled to visit us. View our practice locations below.
Isle Street
As our Isle Street practice is our biggest centre, our healthcare providers work in two general practice teams to provide our enrolled and regular casual patients with a higher standard of healthcare. These teams comprise of GPs, Nurse Practitioners, Registered Nurses and Healthcare Assistants...
Remarkables Park
The Remarkables Park practice includes GPs, Nurse Practitioners, Registered Nurses and Healthcare Assistant appointments. Additional services include a Cervical Screening Clinic, Sexual Health Clinic, and Ear Care Clinic...
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How we can help you
At QMC, we offer personalised care to our enrolled, casual patients or visitors travelling through Queenstown. You don’t have to be enrolled to visit us. View our practice options below.
Casual Patients & Visitors
New to town or travelling through? We are here to provide exceptional medical care for everyone. You do not need to be enrolled to visit us.
Learn MoreAfter Hours & Urgent Care
Open 365 days a year, our After Hours & Urgent Care is available to assist patients with an illness or injury that does not appear to be life threatening.
Learn MoreTelehealth Appointments
We understand making the trip to visit your doctor can create more pressure. Telehealth offers flexibility, convenience and saves you time.